It has been tough in 2009 for marketers working within the travel and hospitality sectors in China (as in most sectors last year). However, it appears that the year of the tiger has started with a roar as the marketing spend for the travel sectors looks to be returning to pre 'Global Downturn' levels. Further, interest by hoteliers, airlines and tour operators is increasing in marketing areas like social media and search marketing... not as discrete channels but integrated into a single campaign. I know that this is something most of us have been pushing with our clients; fully integrated digital marketing campaigns. However, for me I have not seen this level of interest for nearly 9 months in executing these..
So with the apparent tide turning in the favor for getting into channels like social media I thought it would be of value to outline a list of best practices for the travel sectors as a guide to these practitioners and those wanting to learn more. The following list (with inputs from Josiah Mackenzi's great blog) provides marketers working within the hospitality/hotel/airline groups some points to consider in your next social media adventure.... for those outside this sector then you will also some great points that can trans